FAQ
How do I register for the Walk For Wishes event online?
Click the “Register” button. You will be guided through the registration process, including starting or selecting a team and creating a profile. Once your registration is complete, you will receive a confirmation email.
Click the “Register” button. You will be guided through the registration process, including starting or selecting a team and creating a profile. Once your registration is complete, you will receive a confirmation email.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive separate emails with your username and password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive separate emails with your username and password.
How can I see who has donated to me?
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on "View Progress". You will see your Donor Names and dollar amounts in the Donation History section.
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on "View Progress". You will see your Donor Names and dollar amounts in the Donation History section.
How can I view my team's activity?
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on the ‘My Team’ tab. This will allow you to view your team roster and the amounts raised by each team member.
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on the ‘My Team’ tab. This will allow you to view your team roster and the amounts raised by each team member.
Is my information secure?
Yes. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. There is an encryption engine on our database server so that your data is securely stored.
Yes. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. There is an encryption engine on our database server so that your data is securely stored.
How is credit card information handled?
Credit card information is not stored in our database. During the donation process, we send donor credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial of the credit card donation.
Credit card information is not stored in our database. During the donation process, we send donor credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial of the credit card donation.
What do I do with check or cash donations that I receive?
Turn your check or cash donations in to your local Walk For Wishes event coordinator at your local chapter office. They will add it into the system and count it towards your fundraising goal. Make sure to print out the Mail In donation form and include it with your cash or check donations.
Turn your check or cash donations in to your local Walk For Wishes event coordinator at your local chapter office. They will add it into the system and count it towards your fundraising goal. Make sure to print out the Mail In donation form and include it with your cash or check donations.
All of my donors are not showing up on the scroll mechanism. Why?
As your supporters donate to you or your team, they have the option to make their name visible or anonymous in the scroll. Please contact us with questions.
As your supporters donate to you or your team, they have the option to make their name visible or anonymous in the scroll. Please contact us with questions.
How does Make-A-Wish® utilize the contributions?
To get more information on how Make-A-Wish® uses contributions, please visit our website at http://wish.org/.
To get more information on how Make-A-Wish® uses contributions, please visit our website at http://wish.org/.
